Delivery Information

Where our warehouse located?
Hongkong Warehouse------Our main warehouse where stock more than 18000 types replacement / Original batteries. Shipping out the next day.
When i can receive my items?
In USA ------About 5~11 Working Days (By DHL)
Other Country ------About 9~17 days ( China---->Local Post Office---->Customer )
Shipping Cost?
 Free shipping
Can i get a tracking number for my package?
Yes, but if you didn't receive it, you can get it by yourself
For network or server reason, we can't make sure every customer will receive this email, so if you didn't receive this email in 3 days, you can get it by yourself or contact our service.

Can i Know the Tracking url?
The Tracking Url will be sent to you in the email with Tracking number.
In Canada,USA, https://webtrack.dhlglobalmail.com/?trackingnumber
In Other Country: You can tracking it on the local main post system after item arrived your country.

1. We can ship laptop battery to follow countries in the world.
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Antarctica
Antigua And Barbuda
Argentina
Armenia
Aruba
Ascension
Australia
Austria
Azerbaijan
Azerbaijan Republic
Azores
Bahamas
Bahrain
Balearic Islands
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia And Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands
Cape Verde
Caroline Islands
Cayman Islands
Central African Republic
Chad
Channel Islands
Chile
China
Christmas Island
Cocos(keeling) Islands
Colombia
Comoros
Congo (dem. Rep. Of)
Congo (rep. Of)
Cook Islands
Corsica
Costa Rica
Croatia
Croatia Republic Of
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor A)
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Island (malvinas)
Faroe Islands
Fiji
Finland
France
France Metropolitan
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Gaza And Khan Yunis
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-bissau
Guyana
Haiti
Heard Island And Mcdonald Islands
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran (islamic Republic Of)
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea
Korea Republic Of
Kuwait
Kyrgyzstan
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia (rep. Of) (former Yogoslavia)
Madagascar
Madeira
Malawi
Malaysia
Maldives
Mali
Malta
Mariana Islands (northern)
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia (federated States Of)
Moldova Republic Of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
New Zealand Islands Territories
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Rwanda
Saint Helena
Saint Kitts And Nevis
Saint Lucia
Saint Pierre And Miquelon
Saint Vincent And The Grenadines
Samoa Usa Territory
Samoa Western
San Marino
Sao Tome And Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovakia
Slovenia
Solomon Islands
Somalia
South
South Africa
South Georgia And The South Sandwich Isl
Spain
Spanish Territories Of N. Africa
Spitsbergen(svalbard)
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tokelau
Tonga
Tortola (british Virgin Islands)
Trinidad And Tobago
Tristan Da Cunha
Tunisia
Turkey
Turkmenistan
Turks And Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Vatican City State (holy See)
Venezuela
Viet Nam
Virgin Islands (u.s.)
Wake Island
Wallis And Futuna Islands
Western Sahara A)
Yemen (republic Of)
Zambia
Zimbabwe
 
2. We are not responsible for wrong or undeliverable address. Please make sure your shipping address is correct and deliverable. The address can be your home, your place of business, your traveling aim place, or another residence address and all of the packages can be tracked.

3. All orders will be shipped from our USA, UK, Europe, Australia or HONG KONG international stores at the same day if order before PM 15:00. The shipping ways have many optional: Royal Mail, UPS, USPS Global Priority Mail, DHL, FEDEX, HONG KONG Post and more. If you want to use other shipping method, please feel free to contact us.

Special Soft Remind
We are sorry to tell you that local pickup is not available on our website.
We are not responsible for wrong or undeliverable address(you need write carefully when order)
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.

Order Cancellation
If you need to cancel an order for any reason, email to us for assistance. If your order has not shipped out we will be able to cancel it for you. If an order has already shipped we will accept a return under the terms of our Return Policy.(Please refer to “Returns” for detailed information.)
If the items you ordered are out of stock, we will contact you by email.

Warranty & Refund Policy
We warrant that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship.
We warrant our products for 1 year under normal, non-commercial use. Defective products could be replaced if returned within a year since the date of purchase. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid.
The warranty period is a year from the date of original purchase. A replacement item, if sent, does not restart, or in any way extend the warranty period.
For battery pack or battery related products, cell capacity depletion over time under regular use is normal, and is not an indication of defect.
Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user’s part.
Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the battery pack was originally purchased.
If you change your mind and want to return the item for a refund, you can contact our customer services department and obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days of purchase. Return within thirty (30) days from purchase can be for exchange, credit or refund at our discretion. NO REFUND accepted after 30 days of receipt.
A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged. Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery.
This warranty does not extend to devices, such as computers or cameras that are powered by our battery packs. We shall not be held responsible for the improper use of our product(s).

Our Contact Information
If you have any other question from our website, please do not hesitate to contact us, we will reply you in 24 hours., welcome to your order on our website.